We hate to see you go - but if you must, you can cancel your service or phone number through either the dashboard or the Ninja Number app.
Cancel from the Dashboard
To cancel your Ninja Number Service or Phone Number:
1. Login to dashboard.ninjanumber.com with your account number.
2. Open the NinjaBot.
3. Click Account.
4. Choose Cancel Plan.
Cancel from the Ninja Number App
To cancel your Ninja Number Service or Phone Number within the app:
- Open the app.
- Touch the Ninja Number icon in the top right to open NinjaBot.
- In the list of buttons displayed by NinjaBot, touch the Account button.
- NinjaBot will then ask how you'd like to update your account. To cancel your plan, touch the Cancel Plan button.
- NinjaBot will give you options - there are additional plans available should you decide to choose one of these instead,. If you wish to proceed, touch the Proceed button. If you change your mind, touch the Nevermind button.
- If you touched the Proceed button, NinjaBot will cancel your Ninja Number plan.